Why this training session
The ENVRI-Hub development managed by the ENVRI-Hub NEXT consortium entails both evaluating and consolidating existing ENVRI-Hub demonstrators, while also, in parallel, generating user needs and establishing requirements for new ENVRI-Hub use cases, including their integration.
This training session introduces ENVRI-Hub developers and ENVRI-Hub service owners to the concept of user personas, the definition of generative and evaluative user research, and their different scope. In the second part of the training session, a hands-on exercise will provide participants with practical tips on how to run a user interview and collect actionable insights.
Target audience
ENVRI-Hub service owners; anyone interested in designing and developing user-friendly and functional digital interfaces.Prerequisites
Basic knowledge of front-end web development practices.Learning objectives
After this training session, you should be able to:
- Defining realistic personas for the ENVRI-Hub service user groups
- Listing expected outcomes from interaction with user groups
- Choosing most effective formats of interaction with user groups
Trainer
Katie Berns is a Postdoctoral Researcher at Aalto University, specializing in service design for climate change policy. She holds a PhD from Stockholm University and brings expertise at the intersection of human-computer interaction (HCI), user experience (UX), and sustainable design.