introduction to Jira - training session by ENVRI-Hub NEXT

Monday, 9 December 2024, at 10:00 CET

The ENVRI-Hub development managed by the ENVRI-Hub NEXT consortium entails both evaluating and consolidating existing ENVRI-Hub demonstrators, while also, in parallel, generating user needs and establishing requirements for new ENVRI-Hub use cases, including their integration.

This training session introduces ENVRI-Hub developers and ENVRI-Hub service owners to the concept of user personas, the definition of generative and evaluative user research, and their different scope. In the second part of the training session, a hands-on exercise will provide participants with practical tips on how to run a user interview and collect actionable insights.

Agenda

Presentation 

10:00 - 10:05

Scope and purpose of the training session

10:05 - 10:10

Guest trainer introduction

10:10 - 10:30

Personas: an interface for everybody is an interface for nobody

10:30 - 10:50

Generative vs evaluative research: is a balance possible?

10:50 - 11:00

Q&A

11:00 - 11:10

Break

Hands-on exercise

11:10 - 11:15

Instructions

11:15 - 11:45

Persona demo and requirements collection: who to ask, what to ask, how to ask.

11:45 - 12:00

Wrap-up and next steps


Target audience
ENVRI-Hub service owners; anyone interested in designing and developing user-friendly and functional digital interfaces.

Prerequisites
Basic knowledge of front-end web development practices.
Learning objectives
After this training session, you should be able to:
  •     Defining realistic personas for the ENVRI-Hub service user groups
  •     Listing expected outcomes from interaction with user groups
  •     Choosing most effective formats of interaction with user groups

Trainer
Katie BernsKatie Berns is a Postdoctoral Researcher at Aalto University, specializing in service design for climate change policy. She holds a PhD from Stockholm University and brings expertise at the intersection of human-computer interaction (HCI), user experience (UX), and sustainable design.